Captain Jack is an online casino that operates on the Real Time Gaming (RTG) software platform. The online casino has an innovative and easy-to-navigate website design although the colour scheme could have been brighter. No licensing and ownership information is displayed on the casino website, but the online casino is certified by the Central Dispute System (CDS), an independent arbitrator that settles players’ unresolved disputes with RTG casinos.

Bonus Codes at Captain Jack Casino

New players can claim a welcome bonus of up to $11,000 spread over their first nine deposits. To receive the tenth bonus of up to $1000, players don’t even have to make a deposit.

Captain Jack Casino No Deposit Bonuses

Exclusive
$50No Deposit BonusClaim Bonus
How To Claim
Request at cashier
Coupon Code
CAPTAIN50
Wagering
40x B
Maximum Cashout
$100
Games Eligibility
Slots (100%), Keno (100%), Scratch Cards (100%), Roulette (0%), Craps (0%), Pai Gow Poker (0%), Baccarat (0%), Casino War (0%), Sic Bo (0%), Black Jack (10%), Video Poker (10%)
Excluded Games
Roulette, Craps, Pai Gow Poker, Baccarat, War, Sic Bo

Other Bonuses

200% up to$UNLIMITEDMatch Bonuson 1st depositClaim Bonus
How To Claim
Request at cashier
Coupon Code
WELCOME200
Wagering
30x B+D
Minimum Deposit
$30

Promotions and Offers at Captain Jack Casino

The promotions page at Captain Jack Casino doesn’t display any promotions. However, you can claim two more bonuses after you have finished claiming your welcome bonus of $11,000:

  • 180% No Rules Slots Bonus – This bonus has no limits on withdrawals and no wagering requirements.
  • 250% All Games Bonus – This bonus has no limit on withdrawals and 30x wagering requirements.
  • VIP Quarters – The VIP program at Captain Jack Casino has multiple levels and offers rewards such as higher table limits, weekly cashback offers, exclusive VIP bonus offers and promos, extra complimentary points, and monthly insurance.

Why Play at Captain Jack Casino

Captain Jack Casino has been known to deliver a fair, entertaining, and secure gambling environment online.

Here are some of the selling points of this online casino:

  • Secure, transparent, and honest transactions
  • 24/7 customer support
  • Strong focus on customer satisfaction
  • Exciting selection of RTG online casino games
  • Lucrative promotions and generous bonus offers

How to Register at Captain Jack Casino

  1. Click on the white Signup link at the top left of the online casino website.
  2. You will be taken to an online registration form.
  3. Create a username and password and input details such as name, email address, gender, and date of birth.
  4. Check the box against the declaration that you have read and agree to the online casino’s privacy policy and terms and conditions.
  5. Check the box against a declaration expressing your willingness to receive the online casino’s newsletters and offers.
  6. Prove that you are not a robot by selecting images as directed by the online casino.
  7. Finally click on the dark brown Register button to complete the registration procedure and become a member of Captain Jack Casino.

Redeeming Bonus Codes at Captain Jack Casino

  1. Visit the casino cashier.
  2. Click on the Redeem Bonus option.
  3. Choose the bonus offer you want to claim.
  4. Input the relevant bonus code.
  5. In case of a match bonus, make the qualifying deposit before claiming the bonus.

Captain Jack Casino Software and Game Selection

  • Realtime Gaming

Captain Jack Casino operates on the Real Time Gaming (RTG) software platform. You can choose from two ways to play at the online casino:

Download – You can download the software client and install it on your PC. You then have to click on an icon created on your desktop to access the online casino games and features.

Instant Play – You can also load the online casino games on your browser without having to download any software. This feature is ideal for players who rely on public computers or work computers.

Here is a brief overview of the RTG game portfolio at Captain Jack Casino:

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Playing on the Go at Captain Jack Casino

Captain Jack Casino operates on a browser-based software platform that works well with a wide range of smartphones and tablets. The mobile casino requires no download and the games can be loaded right on the browser. Players can also create an account, make deposits and withdrawals, claim bonuses, and win big money jackpots on the move. In brief, the mobile gaming experience is just as good as its desktop version.

100% Safety & Fairness at Captain Jack Casino

Captain Jack Casino has successfully maintained a safe and fair gambling environment. The online casino handles thousands of financial transactions securely. Players’ financial information, including credit card data, is stored on secure and firewall-protected servers. Captain Jack has recruited a team of qualified security experts to keep the gaming environment as secure as possible.

The online casino has partnered with the independent auditor Technical Systems Testing (TST) so that it can offer a library of fair games to its customer base.

Captain Jack Casino Deposits and Withdrawals

You can load funds into your Captain Jack Casino gaming account from the cashier section. But before that, you have to register.

Deposit Options

  • Visa
  • MasterCard
  • Bitcoin
  • Neteller

Withdrawal Methods

  • Bank Checks
  • Bank Wire
  • Cash Transfer

However, that isn’t a complete list of deposit options available at Captain Jack. The online casino offers many more, but you need to get in touch with a customer support representative to learn more about these options.

Deposits will be instantly credited to your account. However, if you have deposited through Cash Transfer, you may have to wait up to 20 minutes while the transaction details are being verified. In some cases, it may take up to 24 hours for the funds to get reflected in your account.

If you are using credit cards for making deposits, you have to fill in and submit a credit card authorization form along with copies of your latest utility bill and a photo ID issued by your government.

Captain Jack reviews, approves, or denies payout requests within 3 banking days. Once your payout request has been approved, it may take up to 14 days for your winnings to hit your account. You can withdraw up to $2500 per week. The minimum withdrawal limit is $100. Withdrawals are free of charge at Captain Jack Casino, but you may have to pay a processing fee for withdrawals through money transfer or check.

How to Contact Customer Support at Captain Jack Casino

Captain Jack Casino remains committed to each player who registers for its services. The customer support agents are friendly, courteous, and well-trained and known for responding quickly to player doubts and queries.

You can use the following methods to get in touch with a customer support agent:

  • Launch the live chat window by clicking on the dark brown Help tab at the bottom right of the casino homepage.
  • Send an email to help@captainjackcasino.com.
  • Toll-free telephone number 1-888-288-2939 for US/Canada