About Captain Jack Casino
Captain Jack is an online casino that operates on the Real Time Gaming (RTG) software platform. The online casino has an innovative and easy-to-navigate website design although the colour scheme could have been brighter. No licensing and ownership information is displayed on the casino website, but the online casino is certified by the Central Dispute System (CDS), an independent arbitrator that settles players’ unresolved disputes with RTG casinos.
Why Play at Captain Jack Casino
Captain Jack Casino has been known to deliver a fair, entertaining, and secure gambling environment online.
Here are some of the selling points of this online casino:
- Secure, transparent, and honest transactions
- 24/7 customer support
- Strong focus on customer satisfaction
- Exciting selection of RTG online casino games
- Lucrative promotions and generous bonus offers
Captain Jack Casino Software and Game Selection
Captain Jack Casino operates on the Real Time Gaming (RTG) software platform. You can choose from two ways to play at the online casino:
Download – You can download the software client and install it on your PC. You then have to click on an icon created on your desktop to access the online casino games and features.
Instant Play – You can also load the online casino games on your browser without having to download any software. This feature is ideal for players who rely on public computers or work computers.
Here is a brief overview of the RTG game portfolio at Captain Jack Casino:
Slots (164)
- Zhanshi
- Texan Tycoon
- Panda Magic
- Santa Strikes Back
- Naughty or Nice?
Table Games (16)
- Blackjack
- Let Em Ride
- Perfect Pairs
- Vegas Three Card Rummy
- Red Dog
Video Poker (16)
- Mystery Bonus Poker
- Loose Deuces
- Joker Poker
- Jacks or Better
- Pick’em Poker
Specialty Games (15)
- Bonus Bingo
- European Slot Poker
- Multiplayer Roulette
- Sic Bo
- Hot Dice
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Playing on the Go at Captain Jack Casino
Captain Jack Casino operates on a browser-based software platform that works well with a wide range of smartphones and tablets. The mobile casino requires no download and the games can be loaded right on the browser. Players can also create an account, make deposits and withdrawals, claim bonuses, and win big money jackpots on the move. In brief, the mobile gaming experience is just as good as its desktop version.
100% Safety & Fairness at Captain Jack Casino
Captain Jack Casino has successfully maintained a safe and fair gambling environment. The online casino handles thousands of financial transactions securely. Players’ financial information, including credit card data, is stored on secure and firewall-protected servers. Captain Jack has recruited a team of qualified security experts to keep the gaming environment as secure as possible.
The online casino has partnered with the independent auditor Technical Systems Testing (TST) so that it can offer a library of fair games to its customer base.
Captain Jack Casino Deposits and Withdrawals
You can load funds into your Captain Jack Casino gaming account from the cashier section. But before that, you have to register.
Deposit Options
- Visa
- MasterCard
- Bitcoin
- Neteller
Withdrawal Methods
- Bank Checks
- Bank Wire
- Cash Transfer
However, that isn’t a complete list of deposit options available at Captain Jack. The online casino offers many more, but you need to get in touch with a customer support representative to learn more about these options.
Deposits will be instantly credited to your account. However, if you have deposited through Cash Transfer, you may have to wait up to 20 minutes while the transaction details are being verified. In some cases, it may take up to 24 hours for the funds to get reflected in your account.
If you are using credit cards for making deposits, you have to fill in and submit a credit card authorization form along with copies of your latest utility bill and a photo ID issued by your government.
Captain Jack reviews, approves, or denies payout requests within 3 banking days. Once your payout request has been approved, it may take up to 14 days for your winnings to hit your account. You can withdraw up to $2500 per week. The minimum withdrawal limit is $100. Withdrawals are free of charge at Captain Jack Casino, but you may have to pay a processing fee for withdrawals through money transfer or check.
How to Contact Customer Support at Captain Jack Casino
Captain Jack Casino remains committed to each player who registers for its services. The customer support agents are friendly, courteous, and well-trained and known for responding quickly to player doubts and queries.
You can use the following methods to get in touch with a customer support agent:
- Launch the live chat window by clicking on the dark brown Help tab at the bottom right of the casino homepage.
- Send an email to [email protected].
- Toll-free telephone number 1-888-288-2939 for US/Canada
